The Professor of Clinical Biochemistry and Molecular Biology at L'Aquila University and member of the Quality Assurance Board, Giuseppe Celenza, shared important thoughts on trust for universities:
"Building the trust of stakeholders is not just good practice, but a necessity for the survival of a higher education institution."
In recent years, public trust in higher education has alarmingly dropped from 60% to 36%.
Why is stakeholder trust important?
- Strengthens trust in the university through quality and transparent management
- Directly influences the improvement of student and teacher outcomes
- Creates strong relationships with students, teachers, graduates, and partners
- Enhances reputation, enabling attraction of top students and professors
Universities that will succeed in the near future will be those that prioritize trustworthiness, transparency, and human connections starting today.